oz365 win Terms and Conditions
This document sets out all the conditions, rules, and responsibilities for using the oz365 win platform. Please read it in full before creating an account.
Important Notice: By creating an account on oz365 win or using the platform, you are considered to have fully read, understood, and accepted these terms and conditions. If you do not accept the terms, please refrain from using the platform.
Table of Contents
- General Provisions and Definitions
- Account Registration and Eligibility
- Account Verification and Security
- Deposit and Withdrawal Rules
- Bonuses and Promotional Offers
- Gaming Conduct
- VIP Program
- Prohibited Activities
- Account Suspension and Closure
- Responsible Gaming
- Intellectual Property
- Limitation of Liability
- Changes to Terms
- Contact and Support
General Provisions and Definitions
1.1 Applicability
These terms and conditions ("Terms") apply to the oz365 win website and all related services. "Platform" refers to the oz365 win website, mobile application, and any other digital channel operated by oz365 win.
"User" means any person who accesses, registers on, or uses the platform. "We" and "oz365 win" refer to the authority operating the platform.
1.2 Key Definitions
- Account: The user's registered profile through which services are accessed.
- Balance: The total amount of funds held in a user's account.
- Bonus: Additional credit granted under promotional conditions, which requires specific wagering requirements to be met before withdrawal.
- Wagering Requirement: The number of times bonus funds must be wagered before they can be withdrawn.
- KYC: "Know Your Customer" — the process of verifying a user's identity.
1.3 Language and Interpretation
The Bengali version of these terms shall be considered the primary document. In the event of any dispute over the interpretation of a clause, the interpretation given by oz365 win shall be final.
Account Registration and Eligibility
2.1 Age Requirement
Users must be at least 21 years old to register on oz365 win. Creating an account for minors is strictly prohibited. If age cannot be verified during the verification process, the account will be closed immediately and the associated balance may be forfeited.
2.2 Single Account Rule
Each user may open only one account. If multiple accounts are found under the same person, device, IP address, or payment method, they will be considered duplicates and will be cancelled.
2.3 Registration Information
Providing accurate and complete information at the time of registration is mandatory. Opening an account with incorrect or false information is considered a breach of these terms. If any information changes, the support team must be notified promptly.
2.4 Account Responsibility
It is entirely the user's responsibility to keep their login credentials confidential. Allowing any third party to use the account is prohibited. If unauthorised access is suspected, oz365 win support must be notified immediately.
Account Verification and Security
3.1 Identity Verification (KYC)
oz365 win reserves the right to verify a user's identity at any time. A national ID card, passport, or other government-issued identity document may be requested for verification. Completing KYC may be mandatory before a withdrawal is processed.
How KYC documents submitted by users are stored and processed is described in our Privacy Policy.
3.2 Account Security
Keep your account password strong and change it regularly. Never share your OTP code with anyone. oz365 win will never ask for your password or OTP by phone or message.
3.3 Suspicious Activity
If any transaction appears suspicious, oz365 win reserves the right to place a temporary hold on it. In cases of suspected money laundering or fraud, the relevant authorities will be notified and the account will be closed immediately.
Deposit and Withdrawal Rules
4.1 Accepted Payment Methods
bKash, Nagad, Rocket, and Upay can be used for deposits and withdrawals on oz365 win. Transactions through any method other than these are not accepted.
4.2 Minimum Amounts
- Minimum Deposit: ৳100 (via any method)
- Minimum Withdrawal: ৳800 (via any method)
4.3 Withdrawal Processing Time
Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals may be delayed if identity verification has not been completed.
4.4 Account Name Match
The mobile number used for deposits and withdrawals must match the name registered on the account. Transactions from third-party mobile wallets are not permitted.
4.5 Withdrawing Bonus Balance
To withdraw from a bonus balance, the associated wagering requirement must be fully met. Attempting to withdraw a bonus balance while wagering conditions remain incomplete will result in the bonus being cancelled.
Bonuses and Promotional Offers
5.1 Welcome Bonus
New users will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 25 times the bonus amount.
For example: depositing ৳1,000 gives a ৳1,200 bonus, making the total balance ৳2,200, and ৳1,200 × 25 = ৳30,000 must be wagered before withdrawal.
5.2 General Bonus Conditions
- Each bonus offer has its own specific conditions, which will be communicated at the time the offer is received.
- Winnings earned using a bonus cannot be withdrawn before the wagering requirement is met.
- A user may not claim the same offer more than once.
- oz365 win reserves the right to modify or cancel any bonus offer.
- If a bonus is claimed for fraudulent purposes, the account will be closed.
5.3 Bonus Cancellation Cases
If duplicate accounts, false information, a breach of terms, or unusual betting patterns are detected, oz365 win reserves the right to cancel the bonus and forfeit the associated winnings.
Gaming Conduct
6.1 Fair Play Policy
All users on oz365 win must uphold a commitment to playing fairly and ethically. Using software, bots, scripts, or any other technical means to influence game outcomes is strictly prohibited.
6.2 Play Breaks and Limits
oz365 win allows users to set deposit, withdrawal, or betting limits for themselves. For more details, visit the Responsible Gaming page, which describes the available self-restriction tools.
6.3 What to Do in Case of a Technical Issue
If a technical problem occurs during play, notify the support team immediately. oz365 win reserves the right to cancel unusual winnings resulting from a technical error.
6.4 Game Fairness
All games on the platform are operated using certified Random Number Generator (RNG) technology. oz365 win does not manipulate game outcomes in any way.
VIP Program
7.1 VIP Tiers
oz365 win has four VIP tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback benefits are available at each tier.
- Bronze: Up to 0.2% weekly cashback
- Silver: Up to 0.4% weekly cashback
- Gold: Up to 0.6% weekly cashback
- Platinum: Up to 0.8% weekly cashback
7.2 Cashback Calculation
Weekly cashback is calculated based on the total net loss for the week (total losses minus total winnings). For example, if a Gold member's net loss for a week is ৳20,000, the cashback = ৳20,000 × 0.6% = ৳120.
7.3 Tier Advancement Conditions
VIP tiers are advanced through regular active play. Tier status is determined by taking into account long-term activity on the platform and betting history.
7.4 VIP Benefit Conditions
VIP benefits are personal and non-transferable. If an account is closed due to a breach of these terms, VIP benefits and cashback will be cancelled.
Prohibited Activities
8.1 Strictly Prohibited
The following activities are completely prohibited on oz365 win:
- Operating an account on behalf of a minor or assisting minors in gaming.
- Creating multiple accounts to claim bonus or promotional benefits.
- Artificial or coordinated betting for the purpose of meeting bonus conditions.
- Using software or techniques to alter game outcomes.
- Unauthorised access to another user's account.
- Using the platform for money laundering or concealing the source of illegal funds.
- Hacking or attempting unauthorised access to the platform's systems.
8.2 Consequences
Involvement in any of the above activities will result in the immediate permanent closure of the account, forfeiture of all balances and bonuses, and legal action where necessary.
Account Suspension and Closure
9.1 oz365 win's Rights
In case of a terms violation, oz365 win reserves the right to temporarily suspend or permanently close any account without prior notice. Transactions may be put on hold during an investigation.
9.2 Voluntary Account Closure
If you wish to close your account yourself, please contact the support team. All valid balances can be withdrawn before the account is closed.
9.3 Inactive Accounts
If there is no activity on an account for an extended period, it will be marked as inactive and oz365 win will attempt to make contact. If oz365 win is unable to reach the user, oz365 win will decide at its own discretion what to do with the balance of the inactive account.
Responsible Gaming
10.1 Commitment to Awareness
oz365 win believes that gaming is a form of entertainment and should never be seen as a way to solve financial problems. Users of the platform are encouraged to follow responsible gaming habits. For ages 21+ only.
10.2 Limit-Setting Options
Users can set deposit limits, betting limits, or self-restrictions. If you are having difficulty controlling your gaming, visit the Responsible Gaming page for detailed guidance.
10.3 Self-Exclusion Option
If a user feels that gaming is becoming harmful to them, they can request a temporary or long-term self-exclusion from the platform through the support team.
Intellectual Property
11.1 oz365 win Ownership
The logo, design, content, software, and other elements of the oz365 win platform are protected as the intellectual property of oz365 win. Using or copying these elements without prior written permission from oz365 win is strictly prohibited.
11.2 Third-Party Content
Games and other materials on the platform are protected by the independent intellectual property rights of third parties. They are made available for users' personal entertainment.
Limitation of Liability
12.1 Technical Disruptions
oz365 win is not liable for any inconvenience caused by internet disconnection, server maintenance, or technical issues from third parties. However, if a user encounters a problem, the support team will assist as much as possible.
12.2 Responsibility for Losses
The user bears full responsibility for any financial losses from betting or gaming. oz365 win ensures the fairness of all games but accepts no liability for losses that result from normal gaming outcomes.
12.3 Third Parties
oz365 win is not directly liable for issues caused by payment providers, game studios, or other third parties, but will try to mediate in resolving any such issues.
Changes to Terms
13.1 Right to Make Changes
oz365 win reserves the right to partially or fully change these terms at any time. For significant changes, users will be notified via their registered email or a notice on the platform.
13.2 Acceptance of New Terms
Continuing to use the platform after updated terms are published will be considered acceptance of the new terms. If you do not agree with the changes, you may close your account.
13.3 Archiving
The latest version of the terms will always be available on this page. It is the user's own responsibility to keep a copy of any previous versions.
Contact & Support
14.1 Support Channels
The oz365 win support team is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English. If you have any questions or complaints about these terms, please contact the support team.
14.2 Complaints Process
If you have a dispute regarding a transaction or a game result, please submit a written complaint including the relevant date and details. oz365 win will review the complaint carefully and take the necessary action.
14.3 Answers to Common Questions
For quick answers to common questions, read the FAQ page, which has detailed answers to frequently asked questions about accounts, payments, bonuses, and gaming.